ABSOLUTELY NO CALLS for PARTS
please whether on our regular line and/or
NO CALLS on our Toll-Free Line either!
Text 832-641-3891 or Voicemail 832-484-3225
Thank You for your cooperation in assisting you the best we can in your parts needs.
We accept only orders and/or information about parts via EMAIL and/or in some cases via our call back feature with the part you are looking for.
Our reasons: (1) YOU have the item in front of you we do NOT .... (2) we may not have the sketch in front of us at the time of your call (3) we are driving (4) we are in the Warehouse and/or (5) assisting other clients. etc...
WHY we made this decision? we are getting way too many calls about parts which interrupts calls for actual orders. Yes, we know you want to order but parts are ony a small portion that takes a lot of time and it is a "convenience" we offer our clientele but extend it to others browsing our website(s). So, in order to offer adequate service we are asking you to either purchase directly online and/or email us what your concern is and/or Request a Call Back. Please send us a "detailed" description of your question or concern about the part and we will determine whether a call is warranted and/or if an email response is enough.
If you have a problem ordering online: please read on >
just send us the part number, the name of the part and the link where you found it on our website and we will send you a payment button to finalize your purchase. Do not send us a credit card number by email! A problem ordering online does not warrant a call to place a part order as per our outline above. Clcik Here to email us your order. If you encounter problems at checkout (credit card for ex) just pick the option "order by telephone" or "order by mail" and we will send you a payment button to finalize your purchase. Again, Thank You for your cooperation.